Contact Us — Professional Services Center

This site cannot be used to report adverse events. To report an adverse event, please call Wyeth at 1-800-934-5556. In addition, adverse event information can be sent directly to Wyeth Global Safety Surveillance and Epidemiology (GSSE) by fax to 610-989-5544 or by mail to GSSE, 500 Arcola Road, Collegeville, PA 19426.

Professional Services Support Center

If you would like to request product or customer support or speak to a sales representative, please call:

(800) 395-9938
Monday–Friday
8:00 AM–8:00 PM EST

Patient Assistance

If you are a health care professional and would like information regarding the Wyeth Pharmaceutical Assistance Foundation, please click here.

Medical Information

For medical and product information inquiries related to our products, you can:

• Speak directly with a Wyeth Medical Professional, please call 1-800-934-5556 Monday–Friday, 8:30 AM–6:30 PM EST
• Submit an inquiry online
• To see full labeling for our products please click here.
• For Long Form Disclosure—Vermont prescribers, please go to www.vtrxlaw.com.

Product Quality

If you have questions concerning stability, storage, identification, or ingredients, please call the number below and a Product Quality Specialist will be glad to assist you:

(800) 999-9384 (99-WYETH) Option #1
Monday–Friday
9:00 AM–5:00 PM EST

If you would like to submit an inquiry to the Product Quality group via this Web site, click here.

Order Management

If you are a Wyeth Customer and would like to place an order, inquire about shipment status, product availability, or return goods information, or if you would like to become a Wyeth customer, please call:

(800) 666-7248
Monday–Friday
8:00 AM–8:00 PM EST

If you would like to submit an inquiry to the Order Management group via this Web site, click here.

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